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Inside Refley's route optimization engine

Feb 27, 2026 · Marcus Reed

Routing medications isn't the same as routing burritos. Some prescriptions are temperature-sensitive. Some are time-critical. Some require signature handoff. The optimization problem is delightfully constrained.

Our routing engine factors in traffic, weather, driver capacity, and a per-order urgency score. The result: average delivery time of 30 minutes, with priority orders averaging under 18.

And critically, every route respects clinical safety rules first. Speed second.